The Itsdoll Preservation Guide: Keeping Your Collection Pristine

Owning an Itsdoll figure is an investment in artistry. To preserve the exquisite texture and structural integrity of your collection, follow these essential care principles.
I. Proactive Protection (Prevention)
The Golden Rule: No Dark Fabrics. TPE and silicone are porous and highly susceptible to dye transfer. Only use light-colored, pure cotton or silk clothing. Always wash and thoroughly dry new garments before use to ensure no color bleeding.
UV & Temperature Control: Direct sunlight causes oxidation (yellowing). Keep your figure in a cool, shaded area. If displaying near windows, use UV-blocking curtains.
Posture Management: Avoid keeping your figure in one position for extended periods, as this causes joint fatigue. If storing for a long time, lay the figure flat or use a professional stand to distribute weight evenly.
II. Cleaning Rituals
Gentle Cleansing: Use lukewarm water (<40°C/104°F) and a mild, fragrance-free soap.
No Chemicals: Never use alcohol, bleach, makeup remover, or industrial solvents; these will permanently damage the surface.
Drying: Gently pat dry with a soft, clean towel. Never use a hair dryer or heat source, as extreme heat will deform the material. Always air-dry naturally.
The “Stickiness” Solution: If the surface becomes tacky over time, clean and dry the area, then apply a thin layer of high-quality, cornstarch-based baby powder. Brush off the excess to restore a soft, silky feel.
III. Expert Detail Care
Face & Makeup: The facial features are delicate, hand-finished details. Clean only by gently dusting with a microfiber lens cloth. Avoid all moisture or scrubbing on the face.
Hair Care: Use a specialized steel-toothed wig comb. Start from the tips and work your way up to the roots to prevent tangling or hair loss.
IV. Strictly Prohibited (The “Don’ts”)
To avoid irreversible damage, please adhere to these strict prohibitions:
NO Superglue (502): If a tear occurs, never use standard superglue. It causes a chemical burn that creates hard, white spots. Contact our support team for professional repair solutions.
NO Oils & Lotions: Keep human skin care products, perfumes, and hand creams away from the figure. They penetrate the pores and cause permanent chemical degradation.
NO Plastic Wrap: Never store or cover the figure with plastic wrap or film, as it traps moisture and leads to material sticking. Use breathable cotton or fabric dust covers only.
Final Advice
Maintenance is the art of preserving beauty. By following these simple rituals—keeping the figure clean, dry, and away from harsh chemicals or light—your Itsdoll companion will remain as exquisite as the day you welcomed it home.
Need further assistance? Our professional support team is always here to help.